Reflection- Seminar 1

For our project we are tasked with designing an interactive interface for travelers between Slussen and Allmänna Gränd. Gathering data is one of the important steps in designing a solution as it allows us to gather information about the requirements of the users we are targeting. Moreover, we have to  identify goals which allows us to narrow down on the type of data we are looking for. For our case, we will be targeting tourists who are travelling with their kids. Informed consent is also an important issue depending on the type of study. Sometimes, there maybe certain risks or benefits of participating in the study and the participants have to give their consent to be part of it. Since we are handling a problem related to people, its useful to use triangulation which allows us to look at a problem from various perspectives. This technique may not be 100 percent useful but sometimes its worth the effort as you might never know what kind of data you might get. Personally I like to record audio for interviewing people as it is unobtrusive as compared to recording a video. For the analysis of the data, there will be a combination of quantitative and qualitative analysis as we might be looking at various kinds of data such number of people using iPhone vs Android or opinion about the ferry ride experience. As mentioned earlier, establishing the requirements is the fundamental step  in creating a successful solution. The simple way to achieve this is to ask questions which start with Where, What, When, Why, Who and How etc. For example we could ask the following questions:

• What is the suitable number of interviewees for our study?
• Can we justify our solution based on the interviews conducted on 6 people?
• Since all of our team members are foreigners and tourists ourselves, how can we put our perspective to good use and avoid any bias that we might have?
• How do I create a better ferry ride experience?
• What is wrong with the current system and how can it be improved(task analysis)?
• How do the people scan their ticket in the current system(use cases)
• What kind of information does SL app or Google maps provide about the ferry(researching similar products)?

The questions I have for the seminar are:

• What is the suitable number of interviewees for our study?
• Can we justify our solution based on the interviews conducted on 6 people?